Thank you for your interest in joining our team!

We are looking for a Homeownership Services Assistant to join our team!

Downstreet is seeking an enthusiastic and detail-oriented Homeownership Services Assistant to coordinate and assist clients with homeownership services. This person will help low- and middle-income clients achieve their dream of homeownership and help current homeowners secure funds to rehab their homes for health and safety issues in Central Vermont.

Key Responsibilities

Provide community outreach, education and promote all Downstreet’s homeownership services.
Answer and return calls to clients inquiring about services offered through the Homeownership Center.
Help potential homebuyers, homeowners, and qualifying landlords’ complete applications and support them throughout the program process.
Review shared equity applications for eligibility to include: income verification, credit review, and underwriting of application to funder requirements.
Help create marketing materials for programs offered through the department.
Assist and support education counselors within person and online education classes.
Mail out monthly bill statements and delinquency notifications to homeowners.
Help maintain quality record keeping of client files in accordance with regulatory requirements.
Complete all administrative duties related to the position, including client follow-up, program monitoring, record keeping and reporting.
Provide support to the Homeownership team.
Work collaboratively with partnering agencies and partners.

Experience and Education

High school diploma and 2 years of experience in administrative work or other relevant field, or an equivalent combination of education, employment, and life experience
Proficient in Microsoft Office Suite and ability to learn relevant software
Highly organized with a strong ability to manage priorities and deadlines and ability to manage confidential information
Strong written and verbal communication skills, active listening skill and problem-solving abilities
Commitment to equity and inclusion and social and economic justice
Valid Vermont Driver’s License and personal vehicle

Physical Requirements

Prolonged periods sitting at a desk and working at a computer
Must be able to lift 25 pounds at a time

Compensation

The annual salary for this position is $50,000 - $55,000 per year.

Downstreet also provides a comprehensive benefits package, which includes:

403(b) with company match up to 4.5%
Healthcare insurance
Dental insurance benefits
Life insurance and long-term disability benefits
Generous paid leave allowances (vacation, sick, and personal time)
Short-term disability

Application Instructions

Downstreet is strongest when we have a team that represents a variety of backgrounds, perspectives, and skills. We know that the more inclusive we are, the better our work will be. We are an equal employment opportunity employer, and all qualified applicants, regardless of race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, disability, or Veteran status are encouraged to apply.

To apply, please complete the form below. Please include a resume and a cover letter explaining why you would like to be a part of the Downstreet team. Applications submitted without a cover letter will be considered incomplete and will not be reviewed.

Downstreet is an equal opportunity employer, and all qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.