Thank you for your interest in joining our team!

We are looking for a full-time Homeless Services Hotel Director to join our team!

Downstreet is seeking a mission-driven Homeless Services Hotel Director to oversee the operations of a hotel dedicated to providing comprehensive support services to occupants. The role involves strategic planning, program development, staff management and support, and coordination with community stakeholders to ensure quality operations and promote positive outcomes for occupants.

Key Responsibilities

Oversee the daily operations of the hotel, ensuring a safe, clean, and welcoming environment for all occupants.
Lead, support, and supervise a team of staff, including hiring, training, and performance evaluations.
Develop, implement, and enforce training protocols and policies and procedures to ensure efficient operations, safety and effective service delivery.
Help design and oversee programs and services designed to help occupants achieve stable housing.
Collaborate with community partners and other stakeholders to enhance service offerings for occupants.
Ensure compliance with all local, state, federal, organizational, and funder regulations and requirements.
Prepare and submit reports on program outcomes, financial performance, and other key metrics.
Develop and monitor operating budget and ensure financial resources are used appropriately.
Represent Downstreet at community meetings, events, and other forums as needed.
Perform other related responsibilities.

Experience and Education

Proficient in Microsoft Office Suite and ability to learn other relevant software.
Bachelor’s degree in Social Work, Business Management, or a related field (Master’s degree preferred) and 3 years of experience in relevant field, or an equivalent combination of education, employment, and life experience.
Demonstrated understanding of the challenges faced by people experiencing homelessness and a commitment to ensuring compassionate, trauma-informed services.
Highly organized with a strong ability to manage priorities and deadlines and ability to manage confidential information.
Strong written and verbal communication skills, leadership abilities, active listening skills, and problem-solving abilities.
Commitment to equity and inclusion and social and economic justice.

Physical Requirements

Prolonged periods sitting at a desk and working at a computer
Must be able to climb stairs and lift 25 pounds at a time

Compensation

This is a full-time, exempt position. Salary: $70,000 - $75,000 annually.

Downstreet also provides a competitive benefits package, which includes:

Health and dental insurance
Paid holidays
Paid time off

Application Instructions

Downstreet is strongest when we have a team that represents a variety of backgrounds, perspectives, and skills. We know that the more inclusive we are, the better our work will be. We are an equal opportunity employer, and all qualified applicants, regardless of race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, disability, or Veteran status are encouraged to apply.

To apply, please complete the form below. Please include a resume and a cover letter explaining why you would like to be a part of the Downstreet team. Applications submitted without a cover letter will be considered incomplete and will not be reviewed.