Thank you for your interest in joining our team!

We currently have the following positions to fill:

  • Full-time Director of Giving
  • Full-time Customer Service Manager
  • Full-time Property Manager
  • Full-time Maintenance Technician
  • Part-time SASH Coordinator

Please scroll down for complete job description and directions for how to apply.

Job Title:       Full-time Director of Giving

Date:             January 2018

Reports To:   Executive Director

Location:       Main Office, 22 Keith Avenue, Suite 100 Barre, VT 05641

Office Hours: 8:00AM-4:00PM, some evenings and weekends

 

GENERAL PURPOSE

Our growing nonprofit organization seeks a Director of Giving to play a critical role in the organization’s success through creating and executing development strategies and fundraising campaigns. The successful candidate will be responsible for growing our revenue base through individual giving, corporate sponsorships, and special events, and, as part of our Executive Team, will work to meet the goals outlined in the Strategic Plan and annual budget. This full-time position reports directly to the Executive Director; the Director of Giving will work closely with the Communications Manager and the Board of Directors.

This position is responsible for designing and implementing the development plan, direct fundraising, development marketing, volunteer supervision and assistance in long-range planning to direct and implement Downstreet’s annual fundraising efforts. The Director of Giving raises funds while staying consistent with the mission, goals and values of the organization. In addition, this position is responsible for managing and coordinating development activities and services provided by Downstreet as well as supporting and cultivating community relations. If you have a passion for our mission and a strong background in non-profit development, we encourage you to apply.

ESSENTIAL JOB FUNCTIONS

  • Develop and assess progress of the annual fundraising campaign and report recommendations to the Director and the Fundraising Committee.
  • Act as supervisor to the Communications Manager.
  • Strategize, implement and oversee a comprehensive fundraising program, to include: major gifts and donor programs, individual donations program, fundraising events, corporate giving and marketing sponsorships, as well as grants from foundations, government agencies, etc.
  • Collaborate with Communications Manager to ensure fundraising, messaging and marketing are coordinated and well supported.
  • Work with Communications Manager to design collateral materials and campaign messaging for development activities.
  • Ensure sponsor relationships are optimized and coordinated across multiple events and opportunities.
  • Manage individual and corporate gifts, planned and annual giving campaigns;
  • Support the Board of Trustees (BOT) and BOT Fundraising Committee to cultivate donor relationships and fundraising growth; develop and implement a stewardship program aimed at enhancing deeper ties with current and potential individual donors.
  • Manage the donor database and execute all donor communications and campaigns.
  • Work with Communications Manager to leverage social media and emerging technology to educate and communicate with stakeholders.
  • Work with Leadership Team to identify and submit grant proposals to support programming.
  • Collaborate with Communications Manager to develop the organization’s Annual Report.
  • Work directly with Executive Director and CFO on annual budget planning and management.
  • Network with the business and non-profit community to develop relationships on behalf of the organization and pursue financial and in-kind support.
  • Execute outreach efforts to develop an active volunteer base.
  • Research corporations, foundations and government agencies that provide resources to the non-profit affordable housing industry.
  • Identify grant opportunities and work with the Executive Director and Communications Manager to write grant proposals, ensuring that deadlines are met.
  • Develop direct solicitation lists, call lists, etc., and ensure that every donation is acknowledged in writing in a timely manner.
  • Ensure the quality of database(s), and analyze fundraising efforts.
  • Attend monthly Board of Trustees and Board Fundraising Committee meetings.
  • Other duties as assigned.

QUALIFICATIONS/BASIC JOB REQUIREMENTS

  • Bachelor’s degree in related field; advanced degree or development certification preferred.
  • 3-5 years’ experience in development/marketing in the non-profit sector required.
  • Knowledge and understanding of the non-profit housing and conservation industry in Vermont.
  • Experience working with donor database software required.
  • Ability to write clearly for various purposes, including internal communications, thank you letters, grant proposals and formal gift acknowledgement.
  • Ability to work in PC format with solid knowledge of Microsoft Office software (Word, Excel, PowerPoint) required.
  • Strong communication skills, both verbal and written, required.
  • Ability to professionally represent Downstreet to existing and potential funders, existing and potential donors, legislators and Downstreet members.

DOWNSTREET CULTURE

Downstreet is a mission-driven organization that strengthens the communities of Central Vermont by engaging with people, providing affordable homes, and connecting people to the resources and services they need to thrive. We value quality & courage, Vermont’s small communities and rural character, human dignity, a healthy planet and a great workplace. Downstreet offers a beautiful and friendly work environment with a comfortable, fun-loving atmosphere; we work hard with passion and determination and take every opportunity to celebrate our successes and continue to improve our work efforts.

TO APPLY:

Please use the form below to upload your resume and a cover letter explaining why you would like to work at Downstreet or mail to:

Attn: Human Resource
Downstreet Housing  Community Development
22 Keith Ave., Ste. 100
Barre. VT 05641

  • Drop files here or
    Please upload your resume and cover letter for this position.
  • This field is for validation purposes and should be left unchanged.

Job Title:       Full-time Customer Service Manager

Date:             January 2018

Reports To:   Chief Financial Officer

Location:       Main Office, 22 Keith Avenue, Suite 100 Barre, VT 05641

Office Hours: 8:00AM-4:00PM

Position Summary:

Downstreet Housing & Community Development in Barre is seeking a full-time customer service manager. Great pay rate and comprehensive benefits package combined with a friendly work environment and mission-driven work makes this an amazing opportunity.

Job Description:

The Customer Service Manager will act as the first point of contact for Downstreet at reception, manage the office including facility and equipment, and provide administrative support to the leadership team.

 General Duties

  1. Communicate on the phone, at reception window, and electronically in a positive and respectful manner with all customers including but not limited to applicants, residents, HomeOwnership Center clients, community members, co-workers, volunteers, and visitors.
  2. Provide administrative support to the Executive Director, Board, and Leadership Team
  3. Open, date stamp, sort and distribute the office mail.
  4. Log all checks and money orders into tracking software.
  5. Receive and enter all walk-in maintenance work order requests into tracking software.
  6. Manage the office supplies, office filing systems (including off-site file storage), and office equipment including the fax, copiers, telephones etc.
  7. Manage the cleaning contract for the office.
  8. Manage the use of the Downstreet training and conference room with office staff and outside groups.
  9. Coordinate staff’s information technology requests and act as Downstreet’s main point of contact with the IT, phone, internet vendors.
  10. Schedule and coordinate monthly board meetings, prepare and distribute monthly board packets.
  11. Schedule and coordinate meetings for Executive Director.
  12. Participate in applicable staff meetings and other staff events.
  13. Other relevant administrative duties as assigned.

 Standards of Conduct:

  1. Demonstrates a commitment to the mission and values of Downstreet.
  2. Demonstrates respectful and effective communication with co-workers, customers, vendors and others.
  3. Protects the privacy and confidentiality of information related to participants, families, staff and general housing operations.
  4. Communicates a positive image about Downstreet to the community.
  5. Adheres to all safety practices, rules and standards throughout the work day.
  6. Demonstrates a commitment to quality and proactively seeks to make improvements to systems and processes.
  7. Maintains a professional appearance that is appropriate for his/her position.
  8. Reports to work on time, provides advance notice for time off, completes timesheets accurately and appropriately manage time.
  9. Demonstrates a commitment to integrity in work habits and employing agency resources.

Working Conditions and Physical Demands

  1. Must be able to lift/push up to 25 pounds.
  2. Must be accepting of health conditions and behavior of participants.
  3. Must be adaptable to working in an ever changing, demanding work environment.

To apply, please use the form below to upload your resume and a cover letter explaining why you would like to work at Downstreet or mail to:

Attn: Human Resource
Downstreet Housing  Community Development
22 Keith Ave., Ste. 100
Barre. VT 05641

  • Drop files here or
    Please upload your resume and cover letter for this position.
  • This field is for validation purposes and should be left unchanged.

Job Title:       Full-time Property Manager

Date:             January 2018

Reports To:   Associate Director of Property Management

Location:       Main Office, 22 Keith Avenue, Suite 100 Barre, VT 05641

Office Hours: 8:00AM-4:00PM

Position Summary:

Downstreet Housing & Community Development in Barre is seeking a full-time property manager. Great pay rate and comprehensive benefits package combined with a friendly work environment and mission-driven work makes this an amazing opportunity.

Job Description:

Job Statement: Property Manager is responsible for all aspects of the operation of a portfolio of properties including occupancy, resident relations, rent collections, lease enforcement, maintenance, and compliance with Federal, State and local programs. Property Manager must have excellent customer service skills, be organized with attention to detail, communicate effectively, be compassionate and mission focused, and exercise sound judgment. Property Manager must be committed to a membership-based model of community controlled and permanently affordable housing.
Reports to the Associate Director of Property Management and works within a strong and dynamic team environment.

Job Responsibilities will include but not be exclusive to the following:

    • Act as primary contact for residents at assigned housing. Maintain visibility and exceptional communication with residents.
    • Show apartments and mobile home lots and give property. Conduct final screening and approval of applicants.
    • Prepare and execute leases with qualified applicants for housing based on eligibility criteria.
    • Ensure that all required income certifications in assigned portfolio are complete, signed, and transmittable.
    • Maintain accurate and organized resident files (physical and electronic).
    • Respond promptly to resident concerns; utilize Property Manager Software for work order requests, resident complaints and follow up tracking.
    • Enforce the terms of the lease including but not limited to peaceful enjoyment, housekeeping, rent collection and proper maintenance of the apartment/lot. Prepare and participate in the eviction process as necessary.
    • Conduct move in, move out, and annual inspections of all units, ensuring that all purchase orders are entered promptly into Property Manager software.
    • Approve invoices and review monthly financial statements to monitor if expenses are in alignment with budget.
    • Establish and maintain good working relationships with community organizations which provide support services to residents.
    • Develop and distribute resident newsletters.
    • Collect rent from rent drop boxes and collect laundry income, if applicable.
    • Participate in monthly staff meetings, events, Property Management team meetings, and other duties as assigned by supervisor.

Conduct:

    • Demonstrates a commitment to the mission and values of Downstreet.
    • Demonstrates respectful and effective communication with co-workers, participants, vendors, and community partners.
    • Protects the privacy and confidentiality of all private information related to participants, families, staff and general housing operations following privacy practices and HIPAA requirements.
    • Communicates a positive image about Downstreet to the community.
    • Adheres to all safety practices, rules and standards throughout the work day.
    • Demonstrates a commitment to quality and proactively seeks to make improvements to systems and processes.
    • Maintains a professional appearance that is appropriate for his/her position.
    • Reports to work on time, provides advance notice for time off, completes timesheets accurately and appropriately manages time.
    • Demonstrates a commitment to integrity in work habits and employing agency resources.
    • Downstreet’s mission and operations require that an employee is prepared to perform duties as assigned that may be outside his/her principle responsibilities..

Working Conditions and Physical Demands:

    • Must be able to physically inspect properties including basements and living units.
    • Must have valid driver’s license, an insured reliable vehicle, and the ability to travel to properties and trainings, etc.
    • Must be adaptable to working in an ever changing, high pressure work environment.
    • Must be in good general health and demonstrate emotional stability.

Contact: Please send resume and cover letter explaining why you want to work to further Downstreet’s mission to:
Attn: Human Resources
Downstreet
22 Keith Ave., Ste. 100
Barre, VT 05641
or apply using the form below.
APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED.

  • Drop files here or
    Please upload your resume and cover letter for this position.
  • This field is for validation purposes and should be left unchanged.

Job Title:       Maintenance Technician

Date:             January 2018

Reports To:   Associate Director of Facilities and Asset Management

Location:       Main Office, 22 Keith Avenue, Suite 100 Barre, VT 05641

Hours:           8:00AM-4:00PM (plus occassional on-call hours)

Position Summary:

Downstreet Housing & Community Development in Barre is seeking a full-time maintenance technician. Great pay rate and comprehensive benefits package combined with a friendly work environment and mission-driven work makes this an amazing opportunity.

Job Description:

Job Statement: Maintenance Technician is a full time, regular, non-exempt position paid on an hourly basis with benefits. Primary responsibilities include the supervision, maintenance and repair of physical structures of residential buildings and properties while adhering to Downstreet’s mission. The position reports to the Maintenance Manager and may direct or train maintenance workers, contract workers, vendors, volunteers or summer youth employees as needed.

Reports to the Associate Director of Facilities and Capital Planning and works within a strong and dynamic team environment.

Job Responsibilities will include but not be exclusive to the following:

    • Performs repairs and maintenance as directed by work orders, Maintenance Manager. Repairs include minor plumbing, basic carpentry, appliance trouble-shooting and hardware replacement, minor electrical work, grounds keeping, exterior/interior painting, winterization of buildings and window replacement, operating machinery, janitorial, trash and debris removal, snow shoveling, etc.  Individual may be required to oversee the service of contractor-related services.
    • Ensures that apartment turnovers are completed in a quality manner in accordance with the standards of the organization, while adhering to Lead Paint Essential Maintenance Procedures.
    • Analyzes and resolves work problems, or assists other maintenance workers in repair or maintenance work.
    • Completes work orders indicating materials used and cost, labor, and tenant charges.
    • Responds to emergency calls during required on-call rotation with other maintenance staff. Establishes and maintains good working relationships and is on-going liaison with residents.
    • Works independently and as part of the PM team to carry out job duties.
    • Participates in team and staff meetings.

Downstreet’s mission and operations may require that an employee is prepared to perform duties as assigned that may be outside his/her principle responsibilities.

 

Conduct:

    • Demonstrates a commitment to the mission and values of Downstreet.
    • Demonstrates respectful and effective communication with co-workers, participants, vendors, and community partners.
    • Protects the privacy and confidentiality of all private information related to participants, families, staff and general housing operations following privacy practices and HIPAA requirements.
    • Communicates a positive image about Downstreet to the community.
    • Adheres to all safety practices, rules and standards throughout the work day.
    • Demonstrates a commitment to quality and proactively seeks to make improvements to systems and processes.
    • Maintains a professional appearance that is appropriate for his/her position.
    • Reports to work on time, provides advance notice for time off, completes timesheets accurately and appropriately manages time.
    • Demonstrates a commitment to integrity in work habits and employing agency resources.
    • Downstreet’s mission and operations require that an employee is prepared to perform duties as assigned that may be outside his/her principle responsibilities..

Qualifications:

Two years related experience in a maintenance capacity; individual will possess the basic tools required to perform his/her duties; ability to read and interpret documents such as safety rules, operating and maintenance instructions, basic blueprints and procedural manuals; ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have good customer service skills and the ability to communicate effectively with both staff and residents.

 

Contact: Please send resume and cover letter explaining why you want to work to further Downstreet’s mission to:

Attn: Human Resources
Downstreet
22 Keith Ave., Ste. 100
Barre, VT 05641

or apply using the form below.
APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED.

  • Drop files here or
    Please upload your resume and cover letter for this position.
  • This field is for validation purposes and should be left unchanged.

Job Title:       Part-time SASH Coordinator

Date:             January 2018

Reports To:   Lead SASH Coordinator

Location:       Main Office, 22 Keith Avenue, Suite 100 Barre, VT 05641

Hours:           20 hours per week

Position Summary:

Downstreet Housing & Community Development in Barre is seeking a half-time SASH Coordinator. Great pay rate and comprehensive benefits package combined with a friendly work environment and mission-driven work makes this an amazing opportunity.

Job Description:

Job Statement: The primary function of the Support And Services at Home (SASH) Coordinator is to build trusting relationships with participants in SASH in order to develop a thorough knowledge of each SASH participant’s strengths and challenges as they pertain to remaining safely in his or her home. The SASH Coordinator convenes the on-site SASH team on a regular basis to coordinate care and services to meet the needs of SASH participants.

Reports to the Lead SASH Coordinator and works within a strong and dynamic team environment.

Job Responsibilities will include but not be exclusive to the following:

  • Organizes informational meetings and materials for promoting and explaining the SASH model to residents and their family members/supports.
  • Enrolls new SASH participants ensuring SASH enrollment documents are thoroughly explained and signed.
  • Responsible for following all policies and protocols established for SASH as found in the SASH Operations Manual.
  • Develops and maintains a regular calendar of activities and events for participants.
  • Helps participants build support networks with other participants, friends, volunteers and family members.
  • Adheres to confidentiality guidelines and appropriately documents information releases.
  • Recruits and trains volunteers in collaboration with the Volunteer Coordinator and supervises volunteers in the provision of activities and programs in the CHLP.
  • Escorts participants on field trips and outings.
  • Establishes and maintains good working relationships, on-going liaison with, and an in depth knowledge of the services available from community organizations including but not limited to the Agency on Aging, VNA/home health and hospice, PACE, local hospitals, nursing homes, senior centers, volunteer groups, etc.
  • Participates in community outreach and marketing activities regarding SASH.
  • Works independently and as part of the SASH team(s) and the housing staff to carry out job duties.
  • Communicates in a positive and respectful manner with participants, community members, co-workers, volunteers, visitors and family members.

Other duties as assigned.

Principle Responsibilities by Intervention Category:

  1. Transitional Care Interventions: The SASH Coordinator performs the following duties related to transitional care interventions through the SASH system:
  • Educates and informs SASH participants and family/support persons of the SASH Admitting and Discharge Planning Protocols;
  • Follows all designated SASH Coordinator duties outlined in the Admitting and Discharge Planning Protocols including :
    • coordinates and communicates with Discharge staff at off-site facility,
    • communicates with family members/caregivers, and makes visits to participant in hospital or rehab facility as appropriate,
    • updates SASH team on participant’s transition status and confirm services to be available upon discharge,
    • makes in-person visit to participant within 24-48 hours of return home to identify needs and review discharge instructions,
    • coordinates and plans for any needed and unmet services with SASH team;
    • Updates participant’s SASH health record and Healthy Living Plan (HLP).

 

  1. Self-Management Education Interventions: The SASH Coordinator performs the following duties related to the self-education management interventions provided through the SASH system:
  • Develops the Community Healthy Living Plan (CHLP) in collaboration with the

SASH team and revises the CHLP Action Plan every 6 months based on on-going assessment of the needs and opportunities of the participant community;

  • Identifies how best to offer CHLP services/programs for SASH participants (bring existing community-based programs on-site, assist participants to participate in off-site programs, design new programs);
  • Provides encouragement and “coaching” to help participants be focused and motivated on proper self-management of their chronic conditions;
  • As requested or agreed to by participants, provides reminders and/or daily check ins to promote self-management skills;
  • Organizes and coordinates on-site educational presentations on health and well-being topics based on the collective needs of the SASH participant population as outlined in the CHLP;
  • Coordinates and oversees volunteers (in collaboration with the Volunteer Coordinator) to support participants in meeting their HLP goals

      3. Coordinated Care Interventions:  The SASH Coordinator performs the following duties related to the coordinated care interventions provided through the SASH system:

  • Arranges and schedules assessments of SASH participants to determine health and functional needs;
  • Conducts person-centered interviews with all SASH participants to understand their interests, needs, ideas, concerns and opinions;
  • Coordinates the development of Individual Healthy Living Plans (HLPs) in collaboration with the SASH team;
  • Meets with SASH participants to discuss, gather input and finalize HLPs;
  • Coordinates and assists SASH participants with individual support needs and goals as identified in the HLP;
  • Acts as key contact person on site for information sharing regarding SASH participants among the SASH team, including Wellness Nurse, as well as discharge planning staff from hospitals and rehab facilities, family members and volunteers;
  • Convenes SASH team meetings- sets agenda, leads meetings and keeps (or delegates) summary notes following a structured team meeting format;
  • Contributes information in the progress notes section of the SASH participant’s Health and Wellness Record;
  • Communicates regularly and deliberately with SASH participants one on one and in groups to ensure consistent follow up and information sharing between SASH Coordinator, Wellness Nurse, other SASH team members and SASH participant;
  • In communities where a Personal Care Attendant (PCA) is contracted for on-site services, the SASH Coordinator provides introductions to SASH participants and functional supervision to PCA in collaboration with Wellness Nurse and contracting agency; files PCA reports in the nurse’s office.

SASH Standards of Conduct

  • Demonstrates a commitment to the mission and values of the SASH model and employing agency.
  • Demonstrates respectful and effective communication with co-workers, participants, families and vendors.
  • Protects the privacy and confidentiality of information related to participants, families, staff and general housing operations following HIPAA requirements.
  • Communicates a positive image about SASH to the community.
  • Adheres to all safety practices, rules and standards throughout the work day.
  • Demonstrates a commitment to quality and proactively seeks to make improvements to systems and processes.
  • Maintains a professional appearance that is appropriate for his/her position.
  • Reports to work on time, provides advance notice for time off, completes timesheets accurately and appropriately manages CTO time.
  • Demonstrates a commitment to integrity in work habits and use of SASH and employing agency resources.

SASH’s mission and operations require that an employee is prepared to perform duties as assigned that may be outside his/her principle responsibilities.

Minimum Qualifications:

Must possess a Bachelor’s Degree in Social Work or equivalent combination of background and experience.  Previous experience coordinating services specifically for the senior or adult with disability client population is preferred.  Knowledge of area resources and programs available to seniors and adults with disabilities, including transportation, health services, recreational and wellness activities is strongly preferred.  Demonstrated excellence in verbal and written communication is required. Must have knowledge of and an appreciation for the heritage, values, and wisdom of each participant and a commitment to the philosophy of a person’s choice to age at home.  Must possess a valid driver’s license.  A working knowledge of MSWord, Access data base and Publisher is highly desirable.

Working Condition and Physical Demands:

  • Must be able to lift/push up to 25 pounds.
  • Must be accepting of health conditions and behavior of participants.
  • Must be adaptable to working in an ever changing, high pressure work environment.
  • Must be in good general health and demonstrate emotional stability. Must be able to lead participant field trips.

Contact: Please send resume and cover letter explaining why you want to work to further Downstreet’s mission to:

Attn: Human Resources
Downstreet
22 Keith Ave., Ste. 100
Barre, VT 05641

or apply using the form below.
APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED.

  • Drop files here or
    Please upload your resume and cover letter for this position.
  • This field is for validation purposes and should be left unchanged.